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FootSmart: Products & Services

FootSmart is all about healthy feet. FootSmart not only sells shoes for women and men, they also sell foot care products and exercise equipment. They have more than 2,100 styles of shoes that you can search for by size, width, prices, categories or brands. They carry all brand name shoes like Reebok, Birkenstock, Crocs, Dr. Scholl’s, Clarks, New Balance, Sketchers Work, Rockport and many more. Their products include:

  • Shoes
  • Socks and Hosiery
  • Foot Health including foot care.
  • Lower Body Health which includes low impact exercise equipment. 
FootSmart: Company Background

FootSmart was founded in 1989 and is a division of Benchmark Brands Inc. FootSmart is the largest direct retailer of foot and lower body healthcare products in the United States. Through their online store and catalog, they carry and sell over 3,000 products for comfort, health and pain relieving. Their headquarters are in Norcross, Georgia and you can their contact customer service at 1-800-707-9928.

FootSmart: Customer Feedback & Reviews

FootSmart has very good ratings and customer reviews. You can read customer comments and reviews on the following websites.

  • gives them an overall rating of 8.5/10 based on over 250,000 customer reviews.
  • Google Checkout Reviews rates FootSmart 4.5/5 based on 18,155 customer reviews.
  • gives them an all-time rating of 4.73/5 based on 6,221 customer reviews.
  • Epnions rated FootSmart a 4.5/5 with 1,758 customer ratings.
FootSmart: Business Credibility & Trustworthiness

FootSmart is not actually listed with the BBB. Their parent company, Benchmark Brands Inc is an accredited member of the Metro  Atlanta, Athens and Northeast Georgia Better Business Bureau with an A+ rating. FootSmart supports and donates to the following charities.

  • American Diabetes Association
  • Podiatry Institute Children's Medical MissionProgram
  • The Georgia Executive Women's Network (GEWN)
FootSmart: Website Popularity & Google Ranking

FootSmart has the following internet rankings:

  • shows them with a traffic ranking of #3,323 in the United States and a worldwide traffic ranking of #18,770 with a reputation number of 836. Their audience is mainly women between the ages of 45 and 64 and over.
  • According to, FootSmart averages 1,199,654 unique visitors to their website per month (US data only).
  • Their Google Page Rank is 6/10.
FootSmart: Social Media Presence

You can follow FootSmart on their social media websites.

  • FootSmart has a good Facebook page with foot care and health articles and customer comments about their products. They also have drawings for a free pair of shoes.
  • They are on Twitter @FootSmart with sweepstakes and more.
  • FootSmart is also on Pinterest with 20 boards and 238 pins.
  • They also have a nice FootSmart Blog with many healthy feet articles.
FootSmart: Website Security & Safety
  • FootSmart has a valid SSL certificate from Norton signed by VeriSign.
  • They are also a certified McAfee secure website.
  • According to the Google Safe Browsing tool, they are not listed as a suspicious website. Of the 258 pages tested by Google during the last 90 days, 0 pages resulted in malicious files being downloaded.
  • FootSmart uses the https secure internet connection at their checkout.
FootSmart: Pricing & Packages

Prices at FootSmart are similar to other shoe stores and stores that sell foot care products.

  • Munro Women's Nora Pumps costs $169.99.
  • FootSmart HeatFreeze Arch Massager costs $19.99.
  • Arch Pro-Tec, Pair costs $19.99.
  • ToeWarmers Women's Magic Boots costs $119.99.
  • New Balance Women's 940 NBx Running Shoes costs $124.95.
  • Orthaheel Women's Action Walker Shoes costs $99.99.
FootSmart: Shipping Rates & Policies

Shipping rates at FootSmart are dependent on the dollar amount of your order and shipping method. The shipping options they offer are:

  • USPS Standard Delivery (5-8 business days)
  • Rush Delivery (3-5 business days)
  • Express Delivery (2-3 business days)
  • Overnight Delivery (Next business day)

They also ship to Alaska, Hawaii, APO/FPO addresses, U.S. Territories and Canada. For their shipping rates, please read their Shipping Rates and Policies.

FootSmart: Payment Methods Accepted

FootSmart accepts the following credit cards and other types of payment for orders in the United States:

  • Visa
  • MasterCard
  • American Express
  • Discover Card/NOVUS
  • PayPal
  • Google Wallet
  • Bill Me Later
  • Tele Check

For Canadian orders, FootSmart accepts the following payment methods:

  • Visa
  • MasterCard
  • American Express
  • Diners Club

They do not accept checks with telephone orders. For more information, please read their Payment Methods. 

FootSmart: Returns, Refunds & Exchange Policy

FootSmart will accept returns on most products within 60 days from the date of receipt for a refund minus the shipping costs. The returned products must be in unused and resalable condition with all original packaging and tags attached. Toiletries and personal care products will only be accepted for returns in sealed and unopened containers. For more information, please read their Return Policy.

FootSmart: Product images & screenshots
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FootSmart Rating Summary
Customer Reviews
FootSmart Average Rating:
(1 rating)
FootSmart 4 out of 5 based on 1 ratings. 1 user reviews.
Sam Tabi — 68 months ago
4.0 Star Rating: Recommended
“Ordered hard to find Crocs”

Was searching online for a pair of specific green crocs and was having a hard time. I tried Footsmart and was able to find the pair i needed. Shipping was on time and with the coupon here I got free shipping. Good site overall I'd use again.

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