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FootSmart Q&A Forum
What's FootSmart price matching policy? Do they adjust prices based on competitor prices? Does FootSmart do online price matching? How many days do you have from your purchase to get a price match at FootSmart? Does FootSmart price match with Amazon? What are your experiences with price matching at FootSmart? more
Can I use my iPhone's Apple Pay wallet at FootSmart? Does FootSmart accept Apple Pay at the cash register? Can I use Apple Pay on FootSmarts website or mobile app? more
Does FootSmart give discounts to veterans? What special promotions or coupons are available to military veterans and military families at FootSmart? Does FootSmart have a military discounts webpage or website? more
What's FootSmart returns and exchanges policy? Can you return in-store? How many days do you have to return items to FootSmart for a full refund? Do I need a receipt to return my item to FootSmart? Do items need to be in new condition? more
How much does FootSmart charge for shipping? Do they offer free shipping all the time? Where does FootSmart ship from? Do they ship on weekends? more
Last answer by Donata L. 61 months ago +0 votes:
FootSmart only ships internationally to Canada at this time as well as within the United States including Alaska, Hawaii, Puerto Rico, Guam, the U.S. Virgin Island, APO/FPO Military addresses, and P.O.boxes. Unfortunately, FootSmart does not ship to other countries at this time. more
Asked by Sindy MM in FootSmart1 answers
Last answer by Donata L. 61 months ago +0 votes:
FootSmart can accept returns, pending inspection, for most merchandise within 60 days of receipt of your order. You will be issued a refund minus the shipping cost and order processing fees. Please note that all items must be in an unused, resalable condition and returned in the original packaging and tags intact to be eligible for a refund. After your merchandise passes inspection, a credit will ... more
Asked by John Cho in FootSmart1 answers
Last answer by Donata L. 61 months ago +0 votes:
No, FootSmart, does not accept personal check as a payment option for purchases made on its website at this time.  Currently, methods of payment the company accepts are Visa, MasterCard, American Express, Discover credit cards, BillMelater, Google Wallet, and TeleCheck. You should be able to use your debit card if it displays a Visa or MasterCard logo and provided you have sufficient funds in... more
Last answer by Donata L. 61 months ago +0 votes:
Yes, FootSmart does accept PayPal as a payment option for purchases made on its website. Other forms of payment the company accepts are, Visa, MasterCard, American Express, Discover credit cards, BillMelater, Google Wallet, and TeleCheck.  For Canadian orders the company accepts MasterCard, Visa, American Express and Diner's Club payment methods. Simply choose your preferred payment method ... more
Asked by Wesley J in FootSmart1 answers
Last answer by Elaine O Shea 65 months ago +0 votes:
There are no recommendations by doctors, but it is not common for them to recommend products and advertise online. Normally it is just patient to patient. The best thing would be to ask your personal Psychian. more
Asked by PMathew in FootSmart1 answers
Last answer by Knoji 66 months ago +0 votes:
Sam Montana provided an answer to this question in this review of FootSmart:FootSmart is all about healthy feet. FootSmart not only sells shoes for women and men, they also sell foot care products and exercise equipment. They have more than 2,100 styles of shoes that you can search for by size, width, prices, categories or brands. They carry all brand name shoes like Reebok, Birkenstock, Crocs, Dr... more
Last answer by Knoji 66 months ago +0 votes:
Sam Montana provided an answer to this question in this review of FootSmart:FootSmart was founded in 1989 and is a division of Benchmark Brands Inc. FootSmart is the largest direct retailer of foot and lower body healthcare products in the United States. Through their online store and catalog, they carry and sell over 3,000 products for comfort, health and pain relieving. Their headquarters are in... more
Last answer by Knoji 66 months ago +0 votes:
Sam Montana provided an answer to this question in this review of FootSmart:FootSmart has very good ratings and customer reviews. You can read customer comments and reviews on the following websites. Bizrate.com gives them an overall rating of 8.5/10 based on over 250,000 customer reviews. Google Checkout Reviews rates FootSmart 4.5/5 based on 18,155 customer reviews. PriceGrabber.com gives t... more
Asked by Bonne 11 in FootSmart1 answers
Last answer by Knoji 66 months ago +0 votes:
Sam Montana provided an answer to this question in this review of FootSmart:FootSmart is not actually listed with the BBB. Their parent company, Benchmark Brands Inc is an accredited member of the Metro  Atlanta, Athens and Northeast Georgia Better Business Bureau with an A+ rating. FootSmart supports and donates to the following charities. American Diabetes Association Podiatry Institute... more
Last answer by Knoji 66 months ago +0 votes:
Sam Montana provided an answer to this question in this review of FootSmart:FootSmart has the following internet rankings: Alexa.com shows them with a traffic ranking of #3,323 in the United States and a worldwide traffic ranking of #18,770 with a reputation number of 836. Their audience is mainly women between the ages of 45 and 64 and over. According to Compete.com, FootSmart averages 1,199,... more
Last answer by Knoji 66 months ago +0 votes:
Sam Montana provided an answer to this question in this review of FootSmart:You can follow FootSmart on their social media websites. FootSmart has a good Facebook page with foot care and health articles and customer comments about their products. They also have drawings for a free pair of shoes. They are on Twitter @FootSmart with sweepstakes and more. FootSmart is also on Pinterest with 20 b... more
Last answer by Knoji 66 months ago +0 votes:
Sam Montana provided an answer to this question in this review of FootSmart: FootSmart has a valid SSL certificate from Norton signed by VeriSign. They are also a certified McAfee secure website. According to the Google Safe Browsing tool, they are not listed as a suspicious website. Of the 258 pages tested by Google during the last 90 days, 0 pages resulted in malicious files being downloaded.... more
Last answer by Knoji 66 months ago +0 votes:
Sam Montana provided an answer to this question in this review of FootSmart:Prices at FootSmart are similar to other shoe stores and stores that sell foot care products. Munro Women's Nora Pumps costs $169.99. FootSmart HeatFreeze Arch Massager costs $19.99. Arch Pro-Tec, Pair costs $19.99. ToeWarmers Women's Magic Boots costs $119.99. New Balance Women's 940 NBx Running Shoes costs $124.95... more
Last answer by Knoji 66 months ago +0 votes:
Sam Montana provided an answer to this question in this review of FootSmart:Shipping rates at FootSmart are dependent on the dollar amount of your order and shipping method. The shipping options they offer are: USPS Standard Delivery (5-8 business days) Rush Delivery (3-5 business days) Express Delivery (2-3 business days) Overnight Delivery (Next business day) They also ship to Alaska, H... more
Last answer by Knoji 66 months ago +0 votes:
Sam Montana provided an answer to this question in this review of FootSmart:FootSmart accepts the following credit cards and other types of payment for orders in the United States: Visa MasterCard American Express Discover Card/NOVUS PayPal Google Wallet Bill Me Later Tele Check For Canadian orders, FootSmart accepts the following payment methods: Visa MasterCard American Express... more
Last answer by Knoji 66 months ago +0 votes:
Sam Montana provided an answer to this question in this review of FootSmart:FootSmart will accept returns on most products within 60 days from the date of receipt for a refund minus the shipping costs. The returned products must be in unused and resalable condition with all original packaging and tags attached. Toiletries and personal care products will only be accepted for returns in sealed and u... more
Last answer by Knoji 69 months ago +0 votes:
The answer to question was posted in this review of FootSmart written by Patricia Cartwright - an excerpt is posted below:All three stores, FootSmart, HealthyFeet Store and Healthy Shoe Store sell many of the same brands and exact same products. All three stores offer very competitive prices on all their shoes and other healthy feet products. In a price comparison of three pairs of shoes that all ... more
Last answer by Knoji 86 months ago +0 votes:
You can find the answer to this question in this review of FootSmart written by Jaz - an excerpt is posted below:FootSmart is great website that offers comfortable shoes for a variety of health problems involving the feet and lower extremities, including the back. Their shoes are fashionable and affordable with a choice of over 100 brands to choose from. They offer men’s shoes in sizes ... more
Last answer by Knoji 86 months ago +0 votes:
The answer to question was posted in this review of FootSmart written by Jaz - an excerpt is posted below:FootSmart.com is a very friendly user site allowing you to use many different ways of searching for exactly what you are looking for and narrowing it down. One of the great things about FootSmart.com is the different products they offer for different health problems and how easy it is to locat... more
Last answer by Knoji 86 months ago +0 votes:
The answer to question was posted in this review of FootSmart written by Jaz - an excerpt is posted below:The downside to FootSmart.com is the lack of any free shipping if you order a certain amount of products. Also it would be helpful if they made their return policy more lenient and not on such a tight period of time. The other thing that would improve their site is to offer a bit more smartly ... more
Last answer by Knoji 86 months ago +0 votes:
The answer to question was posted in this review of FootSmart written by Jaz - an excerpt is posted below:Macys.com also has a webpage devoted to people shopping for comfortable shoes.  They also offer a wide variety of brands; however not near as many as FootSmart.com. Macy’s does have a free shipping offer for orders over $75 with purchase of women’s clothing or accessory. FootS... more
Asked by Ron West in FootSmart1 answers
FootSmart Overview

FootSmart is an online store that specializes in healthy comfort shoes and socks, foot care products and lower body health products. FootSmart was founded in 1989 and is the biggest direct retailer of foot and lower body health products in the United States. FootSmart sells over 3000 foot care products for both men and women. At FootSmart, customers can find: Shoes: Women’s shoes Women’s sandals Men’s shoes Occupational shoes Slippers Shoe aids/accessories Socks/Ho... more

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